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COPS-R1173
Addressing Crime through Innovative Technology: Pinal County, Arizona, Attorney’s Office’s Case Management Application
In this series, CNA studies the use of emerging technologies by law enforcement agencies. The Pinal County Attorney’s Office (PCAO) in Arizona implemented a new digital case management software to manage the rapid increase in caseload numbers for the adult diversion program it hosts. This software helps attorneys conduct risk assessments and electronic visits and connects participants in the adult diversion program to resources and easier access to communication methods with their case attorney. The accessibility of the software for PCAO employees and program participants has streamlined an often-overworked system. This case study offers insight into the capabilities of the case management software and to the development of the policies and procedures related to the system since implementation. This case study is part of the Addressing Crime through Innovative Technology series. The main publication, Technology Implementation Guide, is available at https://portal.cops.usdoj.gov/resourcecenter?item=cops-r1169.
By Monique Jenkins, Shelby Hickman
Categories: Technology
Language: English
Public link
https://portal.cops.usdoj.gov/resourcecenter?item=cops-r1173
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• Oct 2024
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